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StayNTouch partners with Lightspeed to integrate cloud-based PMS and POS solutions

StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, has completed a new integration between Rover, its cloud-based property management system (PMS) and Lightspeed’s cloud-based restaurant point-of-sale (POS) system. The new two-way interface allows hotel restaurants to communicate guest and billing information between the hotel’s POS and the restaurant’s POS.

Lightspeed’s restaurant POS, is a mobile, end-to-end restaurant management platform that provides everything from efficient table-side ordering and employee management to reporting and accounting. Integration with the StayNTouch PMS let’s hotel guests have the flexibility to place their food order anywhere they would like within the hotel and charge their hotel room directly.

Lightspeed’s president, J P Chauvet, commented, “Both companies share the goal of using cloud-based technologies to improve the guest experience while improving operational efficiency. Guests checking into the hotel, then ordering from the hotel restaurant, will see a continuity in service experience that will lead to better impressions, better reviews and referrals to friends.”

Amongst other clients the integration between StayNTouch PMS and Lightspeed is live at the Zoku in Amsterdam, and is set to roll out in many more hotel/ restaurant locations over the next months globally.

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“The cloud-to-cloud integration with Lightspeed is a boon for hotels looking for a painless way to connect restaurant operations to their PMS. We’re excited to be working with another company that is also focused on the mobile experience, excellent software interface design and cloud architecture,”  says Jos Schaap, CEO and founder of StayNTouch.

Headquartered in Montreal, Canada, Lightspeed is the most powerful cloud-based commerce solution for independent businesses, in-store and online. More than 38,000 retailers and restaurateurs processing over US$ 14 billion in transactions annually use Lightspeed to grow and manage their business. Driven by the need for hoteliers to raise service levels to respond to the demands of today’s guests and increase hotel revenues, StayNTouch delivers a cloud-based mobile PMS with a suite of tablet-based solutions.

The company’s PMS Mobile Overlay brings mobility to both hotel staff and guests in order to drive guest revenue while enhancing the guest experience. Via any tablet or touch device, guest service and housekeeping have mobile access to PMS via a touch-optimised interface. Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions. StayNTouch dramatically streamlines operations and increases margins, and revolutionises how the hotels connect and engage their guests and how guests experience their hotels.

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