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Driving towards the pinnacle

Banarsidas Chandiwala Institute of Hotel Management and Catering Technology has been an institute challenging students to develop skills at every level. R K Bhandari, principal of the institute shares his views on the increasing demands for a skilled hotelier and steps taken by the institute to train their students. By Niharika Shukla

With an objective to provide value education and hotel management skills to students, Banarsidas Chandiwala Institute of Hotel Management and Catering Technology (BCIHMCT) was established under the guidance of Shri Banarsidas Chandiwala Sewa Smarak Trust Society in 1999 in New Delhi. Following a process management approach the institute is engaged in efficient execution of every process and its supervision. The institute offers four year degree in hotel management and catering technology. It also plans to relaunch short duration certificate courses in hospitality operations in association with an industry partner shortly. When asked on the changes in the performance of students academically over the years, R K Bhandari, principal, BCIHMCT said, “Students are more connected with the industry and focused in their approach. Regular support and co-operation from the industry has helped in providing better resources to the institution on a regular basis. Better awareness and exposure to the dedicated media programmes in the field has helped in generation of interest and skills among students. After implementing a revised curriculum for the session 2008-2009 we are upbeat that the new syllabus has helped in improving quality of placements. The only challenge is when academic input mismatch is viewed by students in industry operating practices.”

Motivation through competition

R K Bhandari

Talking about the Hospitality Ensemble 2013 which took place from September 25 – 27, 2013 in New Delhi, Bhandari said that the major objective behind holding this competition has been to give an opportunity to students to showcase their talent, knowledge, skill and art at the national level in times of increasing demand and popularity of a professional chef. Participation in such competitions makes students competitive and motivates them to excel. These events provide a rare opportunity to engage in formal discussions with panel of judges, industry representative and colleagues focusing on exchange of skills and best practices. The event included competitions to examine culinary art, bartending, flower decoration, hospitality brain twister and hotel design specific facility planning.

The event was aimed at honing culinary and other operational skills and imparting knowledge of the hospitality business to students and holding culinary competitions. The event also offered an active interface between the industry and institution and will work more effectively in future in other areas of concern like academic excellence, new innovations and improvement in quality, for which BCIHMCT has always been at the forefront.

“Quality of education can not be improved without focus on research. Introduction of research projects in the syllabus is one step towards bringing quality in the education. The college has been conducting various research programmes over the past years involving the hospitality industry – studying the needs of the guest, problems in performance and empowerment practices to improve quality of service. Papers are being presented in national and international conferences accordingly. Our research programme is casting new light on the industry operating practices. Our previous conferences were well attended by national and international delegates. During the conference, proceedings were complied in a book which had presentations made by Indian and foreign scholars,” opined Bhandari.

“Renowned personalities from the tourism and hospitality sector who delivered the keynote address in the previous conferences were J S Perry Hobson, professor, Taylor’s University, Malayasia; Nigel Hemmington, professor, Auckland University of Technology, New Zealand; Yoel Mansfeld, professor, University of Haifa, Israel; Dr. Bruce Prideaux, James Cook University, Australia; and Dr. Asad Mohsin and Dr Tim Lockyer, University of Waikato Management School, Hamilton, New Zealand were among the few international speakers. Our next conference ‘India International Hotel, Travel and Tourism Conference’ will be held in February 2014. Selected papers will be published in ‘Indian Journal of Applied Hospitality and Tourism Research’, special issue – Hotel and Tourism Marketing. Contributions to this will be made by academician, hotel managers and practitioners and tourism and travel experts,” elaborated Bhandari

All-inclusive facilities

The institute provides all facilities and opportunities to students to enable them to get practical training.

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