FHW Staff– Mumbai
To help ease the pressure for hosts around the world, IHG, has created a new interactive, IHG Guide to Hospitality. Hotels can provide respite for stressed out hosts but for those that still prefer to take the challenge head on, the IHG Guide to Hospitality is designed to help by sharing tips from hospitality experts working in some of IHG’s 4,600 hotels and resorts around the world.
From changing beds, entertaining, decorating and preparing food and drinks, some of the most time consuming elements when hosting this festive season are: preparing meals – four hours, cleaning the house before guests arrive – three hours, stopping arguments breaking out among guests – one hour
The research by InterContinental Hotels Group (IHG) polled over 5,000 people across Europe, America and Asia. It showed that even though one in five say they like hosting, 15 per cent of people admit to feeling stressed within just 10 minutes of their guests arriving.
Twenty per cent of hosts around the world this festive season also admit that guests outstaying their welcome, is one of their biggest concerns. With an average of 15 people to host per household, this could be expected. Some of the top things that concern hosts most this festive season are: Having badly behaved children in the house – 24 per cent, Catering for fussy eaters – 23 per cent, The cost of hosting guests – 23 per cent
Some of the top tips to help ease the holiday woes include: Practical housekeeping tips, provided by Prolet Gale, executive housekeeper, Staybridge Suites London: When making beds, fill a spray bottle with clear water or even add a drop of your favourite scent. Spray this in the air above a bed in a fine mist and straighten the sheets. This helps to avoid creases on the bed linen and can enhance sheets with a pleasant fragrance
DIY Food and drink tips, provided by Nitin Sharma, executive assistant manager, food & beverage, Crowne Plaza, New Delhi Rohini: Try to make some foods and drink DIY – a cupcake decorating station is great for kids as well as adults and means less work for the host
Tips for entertaining kids at home, provided by Laura Brogdon, activities director, Holiday Inn Resort Wrightsville Beach: Use any old holiday cards that were hidden away from last year and create a card game for the children. Cut the tops into even squares, then ask the children to draw pictures on the back
According to the research, in some countries the art of hospitality is practiced at a high level, with36 per cent of hosts in India leaving a chocolate on the pillow for their guests and 34 per cent of those in the USA, saying they like to leave a scented candle in the room for their visitors.
Phil Broad, vice president, food & beverage, IHG said, “Collectively, our family of brands has 250 years of experience in hospitality, with our teams around the world hosting millions of people every year. A number of the great insights and guidance that we live by at our hotels, can also be used by our guests in their own homes. Every host should enjoy the festivities as much as their guests, so we’ve created the IHG Guide to Hospitality, to share some of our knowledge and experience and help people have a more relaxed, stress-free holiday period.”