InterContinental Hotels Group (IHG) has announced the launch of its national sales office (NSO) in South West Asia, offering a central point of contact for IHG’s growing number of hotels in the region. The NSO team consisting of 28 associates will support hotel-based sales teams in South West Asia and corporate sales teams around the world, in growing business, loyalty and customer satisfaction in the market.
IHG has doubled its scale in the South West Asia region (India, Nepal, Sri Lanka and Bangladesh) in the last four years, to 30 hotels across 14 cities, and is set to double the number of properties in three to five years as it opens 39 hotels in its development pipeline – increasing presence to 23 cities. The NSO will represent 30 IHG hotels across South West Asia including InterContinental, Crowne Plaza, Holiday Inn and Holiday Inn Express to cater to the corporate demand for transient travel and MICE, as well as demand from international government bodies and institutions.
Shantha de Silva, head – South West Asia, IHG, said, “Following a successful pilot with positive feedback from owners and key account representatives, we have opened the NSO to provide clients with a central point of contact through which to book IHG hotels and raise brand awareness in this fast-growing market.”
The NSO is headquartered in Gurugram, and has team members located in key cities including Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Pune, Ahmedabad and Kolkata.