FHW Staff– Mumbai
Foodpanda.in, online food ordering platform has announced a strategic partnership with OpenRice, a food and restaurant review website across the South East Asian region to assimilate key elements of both websites to enhance customer experience while ordering food online. Foodpanda users can check out food reviews for each listed restaurant they wish to order from. Meanwhile, OpenRice users will be able to order food directly from their preferred local restaurant by accessing the Foodpanda delivery widget on each restaurant profile’s overview tab.
Rohit Chadda, managing director and founder, Foodpanda.in said, “Great customer experience has always been our strength. This partnership between Foodpanda and Openrice is an exciting step forward towards improving that even further. This collaboration will enable our customers to make a more informed choice thus making the process more transparent, convenient and customer friendly.”
OpenRice has gained repute as a comprehensive online platform for restaurant details, user-generated reviews and more. It has steadily built its customer base across South East Asia in the past 15 years. It now extends its services to include food reviews in India to help Foodpanda users choose their favourite delivery restaurant.
Jan Wong, managing director, OpenRice, elaborated, “The fact that we can now integrate our individual expertise and extend our services through each other’s online presence means that we are looking at offering an online food and restaurant experience in a more credible manner. Foodpanda’s growth across Asia has been commendable so far and bringing our services to India through this partnership is an exciting development for us.”
Besides India, this partnership will also be extended to Singapore, Thailand, Malaysia and Indonesia in the near future.